Below we present different monthly subscription plans based on your average service hours . Of course, we'll customize and create the plan to suit your needs.
Prices expressed in Argentine pesos and US dollars . Taxes included.
IMPORTANT : If your website is programmed with another system such as WordPress, Prestashop, Tienda Nube, Empretienda, etc., we will need to evaluate its configuration to confirm that we can provide support for it, especially regarding the technical aspects.
Generally, before contracting the subscription, we carry out a joint evaluation regarding the specific tasks to be performed monthly .
Unused hours can be carried over to the next month (rollover), but they expire if not used within 30 days. This way, the plan adapts to months with more or less activity.
If the tasks performed exceed the agreed-upon time in your plan by more than 20%, and you don't have any accumulated hours available, overtime will be billed at a predetermined rate based on your current plan. If the excess hours persist for two consecutive months , we will propose a plan update to better reflect the actual workload.
At the end of each month, you'll receive a detailed report with all the tasks completed and the time spent on each.
Payment can be made in cash via bank transfer or by credit card. Subscription payments must be made between one and ten months in advance. The cycle is calculated from the purchase date.
After the due date, a 5% late fee will be charged on the total amount for the current month.
It does not include custom programming of modules and/or special functions that you may need for your project. If required, they will be budgeted for in a timely manner.
Support is provided via email at comunica@3naves.com or via WhatsApp at +54 9 11 4049 8805 during business hours from 9 a.m. to 6 p.m.
Outside of business hours, email only. Requests will be answered within 24 hours of receiving your request.
It is also possible to extend the basic maintenance service with other services:
Contact us by message to our Whatsapp +54 9 11 4049 8805 , by email to comunica@3naves.com or complete the contact form at the end of the page. For any questions we are at your disposal.
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